How To Create and Run GPA Calculations

As the end of the year approaches and many of you are preparing report cards and transcripts, you may have questions about GPA’s. What is a GPA and how do I create it? How do I know if my GPA is right? A GPA is the numeric measure of a student’s average performance in all […]

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Name Formats: What you need to know

As a Customer Success Consultant, I work with Altru customers during the first few months after implementation. One of the most common topics I receive questions about is about Name Formats. Often these are new for organizations and there is a lot to consider when building them. I’ve put together a list of 5 “Need-to-Knows” about […]

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Processing Direct Debit Donation Transactions in the NetCommunity plugin

Does your organization accept direct debit donations through NetCommunity? Are you having trouble linking the financial institution in order to process the transaction? Linking a bank for a direct debit gift that was submitted through NetCommunity can be done in just a few steps. Don’t know how to tell if your gift was a direct […]

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You Just Completed Your DeceasedRecordFinder.. Now What?

If you use DeceasedRecordFinder – you’ll want to read THIS article in the Target Analytics Online Community. It’s a step by step on what you should do after downloading your DeceasedRecordFinder results in the Data Health Center and before globally marking that deceased check box. It’s great information on this finder service! Check it out […]

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Raiser’s Edge 7.94: Patch 2 Update

Patch 2 for The Raiser’s Edge was applied in all Blackbaud-hosted environments on March 29, 2015.  It will be available on the website for customers who have downloaded The Raiser’s Edge 7.94 (non-hosted) on March 30, 2015.  A list of fixes included in this patch is available below. BB755026 – Information is missing from Batch […]

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Update on Login Challenges and Product Accessibility

Beginning March 9th, some of our customers started experiencing errors when logging in to Raiser’s Edge, Financial Edge and Education Edge.  When experiencing the error, most users have been able to successfully login after subsequent attempts, but the disruption has raised understandable frustration. We have traced the error to a key infrastructure component, and have […]

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