Need To Quickly Share Information To Families At Your School? Sent It Through Netmail!

The beginning of the new school year is fast approaching or already here and emails need to be sent to student families.  Using NetMail, we can create an email to send to the families with information needed for the school year! NetMail works with export files, which allows you to select the group of people to […]

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What is the Roaming Profile in Blackbaud Hosting Services?

Our current hosted environment is set up in a load-balancing configuration that automatically connects a user to the application server with the least amount of connections when logging in. Each Citrix user in our hosted environment has what is called a “roaming profile” associated with their username. This roaming profile allows the user’s unique settings […]

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Speed up Volunteer Timesheet Entries in Altru

Altru’s volunteer module is a versatile feature that helps us manage this key resource of your organization. Recently we posted a series on how we can leverage the configuration and processes of the volunteer module to best meet the needs of your organization. One key component of any volunteer program is keeping a track of […]

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Altru Training & Education – September 2015

It’s back-to-school time! For some of you that means a bit of relief from the busy summer season. For others, it’s just the start of working with school groups planning for the rest of their year. Either way, it’s often a transition in focus about this time of year. For Altru education, this month brings […]

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We want to hear from you!

It’s been a few months now that our new Knowledgebase has been up and running. Have you used it? What are your thoughts? We want to hear from you so we can fine tune our Knowledgebase and get it filled with articles that help you do your job better! Check out what was new to […]

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Case Central Template Change

Starting today, August 24, 2015, when starting a Blackbaud Support case on Case Central, there will be a new case template to fill out. This new template will help us gather pertinent troubleshooting information upfront and get you solutions faster. The changes are seen in step 3 of the template and included is a screenshot of the required fields […]

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