The latest version of The Financial Edge has been released and it includes several features you’ve been waiting for. Please take time to review our new features walkthrough. Walkthroughs highlight our new features and provide a new way for us to share information and improve the learning experience. As you navigate the walkthroughs, you learn [...]

Each quarter we enter the respondents of our online survey in a drawing for a $25 Amazon.com gift certificate. The 3rd quarter winner for 2012 is Elizabeth Thresher of Erie Family Health Center in Chicago, Illinois. Congratulations Elizabeth! To be entered in our 4th quarter drawing, simply complete our online survey. It takes only a [...]

Each quarter we enter the respondents of our online survey in a drawing for a $25 Amazon.com gift certificate. The 1st quarter winner for 2012 is Amy Anderson of LifeSTEPS in Fair Oaks, California. Congratulations Amy! To be entered in our 2nd quarter drawing, simply complete our online survey. It takes only a few minutes. [...]

The Help Resources survey is accessed from the User Guide pages on our website and from quarterly blog posts on BlackbaudKnowHow.com. Each quarter we enter the survey respondents in a drawing for a $25 Amazon.com gift certificate. The Q4 winner for 2011 is Kerry Corthell of Spurwink Services. Congratulations, Kerry! And remember, to be entered in [...]

We use Google Analytics to track download statistics from the User Guide pages on our website. For 2011, we had 150,853 downloads (approximately 37k downloads per quarter). This number includes all user guides, videos, and print tutorials. The most downloaded guide was the RE7 Beginners Guide with 5,230 downloads. In fact, the top 10 most [...]

Using Google Analytics, we provide the Raiser’s Edge Support team with a monthly list of the most downloaded Raiser’s Edge 7 user guides. It’s amazing how little that list changes from month to month. It’s typically the same five guides, and with a very similar download rate. Here are the Top 5 guides downloaded for [...]