Looking to print tickets without investing in a ticket printer? You can always print the tickets on thermal paper using the same receipt printers you use for your itemized receipts. Not as elegant as ticket stock but if you just need to have something for a customer to present, they do the trick. Plus, they [...]

After releasing the ticket scanning feature last year, we received the following suggestion from Jason Sears, in the community: Another feature that would help is a list of the last ten tickets scanned – it could scroll as additional tickets are scanned – that would give ticket takers something to look at to ensure each [...]

Come see us at the following A&C events in April: April 3-5, Beaumont Texas @ The Texas Association of Museums Annual Meeting Daniel Messervy and Jeff Heffner will be doing a session on mobile ticketing. We will also be at the Blackbaud booth all 3 days.  Come nerd out with us at booth 2. April [...]

Lines are the bane of my existence. I deplore going to a theme park, where the better part of the day is spent waiting in line for rides. Luckily, museum’s lines are different. The lines at museums consist of patrons that have yet to purchase a ticket; putting a load on your front desk staff. [...]

You may be thinking, “Why go mobile?” You want people to come to your organization, but to make that happen, you may have to go to them first. If you have Altru Museum Management Software, a Windows tablet, and are reading this, you already have the tools to take your museum to the people. Those potential patrons are [...]

Let’s talk tablets. Over the last 3 years, tablets have been steadily eating away at the desktop PC and laptop market share. Millions of new tablet enter our world each year; my household alone owns an iPad 1, iPad 2 and iPad 3. I love my tablets but there has been one glaring omission in [...]