Our first PE / PEO Support Web Support Roundtable, Your Top 10 PE/PEO questions answered, was a great success! Here’s the questions generated from the roundtable and our answers. Q: How do I know what sales point I am on? A: Go to Administration, System Setup, System Configuration; Track the number listed in the Station [...]

Seat maps online can be a tricky thing. You want patrons to understand where the stage is, and where their seats are in relation to the stage. A common request when working with Patron Edge Online is to have the seats always face the stage. This has always worked in Internet Explorer, but not in [...]

Last week you set up a Patron Edge test environment, and now you’re ready to get going with the web side of things. Here is how to get your Patron Edge Online test environment up and running in 20 minutes. Restore some data We’re switching this up a bit from last time, since PEO doesn’t [...]

Things have been quiet on the blogging front for the last couple of weeks; I’ve been playing with some cool technologies like the CodeIgniter framework for creating web applications and the jQuery library (with these awesome video tutorials) for doing fun web stuff without having to learn a ton of JavaScript. In light of my [...]

This is the final part of our three part series on integration between Patron Edge and The Raiser’s Edge. In this part, we’ll go over one of the things that all organizations battle with, regardless of the CRM application used – duplicate records . Once your database has been around for a while, duplicates start [...]

  This is the second part of our three part series on integration between Patron Edge and The Raiser’s Edge. Today, let’s look at some common issues and best practices with the integration of memberships. Membership gift information: In Patron Edge, a membership is seen as something of monetary value that can include benefits for [...]