Rachel Chigges

I joined Blackbaud in April 2010 as a support analyst for The Education Edge and Student Billing. In that time, I've cross-trained to The Financial Edge and currently work as a support specialist for Altru.
 

Posts by Rachel Chigges

Membership Miniseries: Increase Your Sales

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The Altru miniseries kicks off again next week with a 3 session series on Membership. So, Membership and Development users – this is your series. Rachel and Jen will be covering converting visitors to members, utilizing recurring membership programs, and increasing renewals through online sales. There is limited space in these classes (to accommodate discussion [...]

 

Query Miniseries: What We Learned

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Query Miniseries Roundup We had a really great turn out this past month for the first session of the Altru Miniseries. Thank you to everyone who attended!! There were 3 episodes all about query. We started the series by covering query basics, and then moved to some more advanced query features. We ended with a [...]

 

Altru Miniseries: Let’s Give Thanks

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I hope everyone enjoyed our the Query miniseries last month. We were so excited to have a full roster of students and such great questions! If you missed the query sessions, check out this community post to watch the sessions and check out the notes. We’re taking this week off from the miniseries, but next [...]

 

Today’s Tip: Stay Informed with RSS Feeds

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Altru Museum Management Software gives you some really great ways to stay informed as information is updated in the program. One of these ways to stay connected is to use RSS (Really Simple Syndication) Feeds. RSS lets users subscribe to content and then it aggregates into a single location using RSS‑aware software. Users who subscribe [...]

 

Return of the Miniseries: Query Sessions Start Next Week

Back by popular demand, the Altru miniseries training sessions will resume this month! Every Wednesday for one hour (30 minutes of instruction/30 minutes of Q&A), we’ll be featuring content to cover all areas of Altru. I’ll be teaching our first series, focusing on query. Whether you’re a query novice or expert, there’s something for you to learn [...]

 

Q & A Session with Altru Support

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Q & A Session with Altru Support With the new release of Altru hitting the stage this week and into the next few weeks, we thought it would be fun to sit down with the product experts (Altru Support Team) to have a Q & A session. We asked some common questions related to the [...]

 

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