With Hurricane Sandy in the news last week, we wanted to take the opportunity to highlight the Disaster Preparedness of our Data Centers. Our 2 US Data Centers, located in Irvine, CA and Waltham, MA, are state of the art “Tier III” sites, which ensure all necessary redundancy is in place to withstand events, such [...]

Do you or your colleagues often find yourselves training new volunteers or employees in the Hosted environment?  If so, take a few minutes to review our Blackbaud Hosting Services online resources.  The resources include important tools such as videos, Frequently Asked Questions, links to Support resources, and User Guides.  The Blackbaud Hosting Services online resource page should [...]

Heads up!  A team of Service Delivery Operations representatives will be at the Blackbaud Conference for Nonprofits!  Members of our management and executive leadership teams will be present, as well as our colleagues in Support and Sales.  We’ll have a booth at the expo; please come by to meet the team, discuss the improvements made this year, [...]

Did you know that one of the biggest benefits of having Blackbaud host your applications is that we take care of the administrative tasks of creating and saving backups so your IT team doesn’t have to.  You don’t have to worry about disaster recovery.  If anything ever happens to your place of business, we can [...]

So… what’s with all the talk on the Blackbaud Hosting Blog surrounding the modifications we’ve made to the Citrix platform?  You may remember a couple of months ago when we let you know via email of the major changes coming up.  Well, in order to understand how far we’ve come, it’s important to first understand [...]