Don’t Switch Your Default Printer – Use the Citrix Universal Printer!

The Citrix session in the Blackbaud Application Hosting environment establishes a connection to the default printer on the user’s local machine to allow for quick selection of the user’s preferred printer. At times, a user may desire to print to another network printer that is not set up as the default on their machine. The Citrix session has an option called the Citrix Universal Printer to use for this purpose.

The Citrix Universal Printer appears as a standard option in the Printer Setup menu within the hosted application. To use it, simply click File, Print Setup, and choose the Citrix Universal Printer option from the Printer drop-down menu:

Once the Citrix Universal Printer has been selected, click OK, and proceed with printing as normal. When the document is created, it will appear in a preview window within the Citrix session, called the EMF Viewer:

The user can click the printer icon in the upper left corner, select the desired network printer and any additional options/preferences needed, and click Print:

This information can also be found in the Knowledgebase solution How to use the Citrix Universal Printer. If you wish to receive updates if changes are made, click the ‘Subscribe’ hyperlink in the solution. If you have questions or need assistance with using the Citrix Universal Printer, please create a case on Case Central, choose your product, and select the Blackbaud Application Hosting topic.

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Have any questions about the Citrix Universal Printer? Let us know in the comments section below!