Consider the Possibilities

First of all, I want to thank you for being a loyal Blackbaud Sphere customer. Over the past year, I’ve spoken with several of you regarding your concerns about the future of your online marketing solution. I want to make sure you know that even though important investments are being made in other Blackbaud products, you and your success are very important to us, and there’s still a place for you with us.

I want to be forthcoming and assure you, contrary to rumors, that Blackbaud has not terminated support to Sphere.  When Blackbaud does sunset products, we give ample notice and offer transition support to our clients.  We want to provide you with the information and resources you need to make an informed decision in partnership with Blackbaud about paving the road for your best future.

Blackbaud is your partner for online marketing and fundraising needs and will continue to be. Because we have more than 35 years of experience working with nonprofits, we know and understand your needs. We want to see your organization succeed year after year. And that’s why we’re excited about your future and all the possibilities it holds.

As fundraisers, we know that success doesn’t happen overnight, and it doesn’t happen without financial investment and hard work. At Blackbaud, we live that every day. Our job in the nonprofit space is one of the most trying and most rewarding paths.

With that being said, we aim to make your job easier and more enjoyable. To help make that possible, we’ve invested in a broad portfolio of online marketing and fundraising platforms. From small organizations just getting started to multi-chapter organizations running a wide variety of programs, we have solutions that fit your unique needs.

At Blackbaud, we’re a one-stop shop.

Today, I want to talk about Luminate Online, the leading online marketing solution for nonprofits, and why it’s getting the most attention from our top engineers and product experts to make it just right for Sphere customers like you. The following programs and technologies will help make for a smooth transition for customers who see their future with Luminate Online.

Facilitated data migration does the legwork for you.

No one likes to waste time, and no one likes to start all over. That’s why we’re making it easy to move to Luminate Online with our Sphere Upgrade Manager tool. This tool brings over crucial data including data on constituents and their financial transactions, sustainer gifts, and event participant usernames and passwords. No other system can provide this sort of data transfer. What’s even better is that you can choose to work with a network of partners or Blackbaud’s own services teams to help set up your Luminate Online website while our data migration team handles your data transfer. This partnership gives you the trusted resources that will get the job done right quickly.

We took the best of Sphere and put it into Luminate Online.

We know that you love and need some of the great features that Sphere offers. And we don’t want you to miss a thing, so our product teams built these same features into Luminate Online—features like organizations as constituents, delayed self-pledge, and coaching emails. With your familiar Sphere favorites in Luminate Online, it’s simple for you to continue growing your online programs without missing a beat.

The Online Resource Center has your back.

We’ve built a brand new resource center exclusively to customers making the move from Sphere to Luminate Online. Now, you have side-by-side feature comparisons and support so you can quickly become familiar with how to do the same function in Luminate Online as you would have done in Sphere. We want to minimize your learning curve so you and your staff get up to speed as quickly as possible.

Luminate Online is getting sparkly new features.

We truly believe Luminate Online is the platform that will make you the most successful, which is why it’s getting the top research and development investment of all products at Blackbaud. Not only is it getting new features this year, but we’re also building in several next generation enhancements like best-in-class reporting and simpler campaign creation. We want you to be able to focus on the fundraising more and the technology less.

Let’s help good take over together.

Blackbaud has chosen to invest in your success because you’re changing the world every day for the better. And to help good take over, we’re dedicated to providing you with the best technology we can. Together we can power your passion to create a bright future and a better tomorrow.

Want to know more? Register for our upcoming webinar to get all the details. And if you want to chat sooner, please contact your account representative or request more information.

Webinar Details:

Consider the Possibilities with Luminate Online

Thursday, August 20 | 2:00 p.m. ET

Hosted by: Betsy Gressler Director, Enterprise Client Success at Blackbaud

We’re looking into what the future holds for you as a Sphere customer, and can you guess what we see? You and Luminate Online working successfully to get your job done and help your organization move forward.

Join our upcoming webinar to hear from product experts as they discuss how Luminate Online can work for you, as well as:

  • Improvements we’ve made to our cloud infrastructure
  • Insight into our data migration tools
  • Blackbaud’s stellar Payment Services solutions
  • Innovative product changes to accommodate your business needs
  • Special how-to information for Sphere customers

Consider your possibilities >

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