We’re always looking for ways to help our customers use Altru more easily and for ways to incorporate help and training right into Altru. Recently, we’ve been exploring a new tool that we think will help us to meet those two aims. Many of you may have noticed that on March 31 there was a […]
In Part 1 we discussed the basics of matching gifts, and how to set up Altru to create matching gift claims automatically. To review, a matching gift claim works a lot like a pledge. It is a commitment that an organization (typically a donor’s employer) makes to donate to your organization when one of their employees […]
Have you ever brought an old coat out of storage, reached into the pocket and found $20? Do you remember how happy it made you? Money you didn’t even know you had! Matching gifts allow you to feel that way every time someone makes a donation. If their employer has a matching gift program that […]
Every once in a while, we like to do a Community Roundup where we gather up all the great questions and suggestion posts from other users in one place where you can easily view them and add your comments and expertise. Who better to tell people what membership card printer to use or how to […]
Altru 4.2 Release: Get Ahead of the Game and Install the Workstation Component on Your POS Workstations Today!
In the Altru 4.2 release on April 14 and 16, a new version of the ActiveX Control add-on for Internet Explorer will be required to print sales receipts and tickets. Follow the instructions below to install the new interface prior to the April 14 release to avoid disruptions to your front desk sales. Do not apply this […]
As a Customer Success Consultant, I work with Altru customers during the first few months after implementation. One of the most common topics I receive questions about is about Name Formats. Often these are new for organizations and there is a lot to consider when building them. I’ve put together a list of 5 “Need-to-Knows” about […]