Logic Group has released a new security patch for SmartTPS which includes new security certificates and must be in place on each till running SmartTPS by the beginning of July. After this point, the till will not be able to process transactions until the update is applied.  In order to ensure continued service please follow [...]

As you may already be aware from our previous blog posts, HMRC has launched a new Gift Aid system, and we have been busy making changes to allow you to claim directly from The Raiser’s Edge.  We are pleased to confirm that patch 9 for The Raiser’s Edge version 7.92 is available now and incorporates [...]

Hi all, my name is Sarah. I’m part of The Raiser’s Edge Support team and I’m running our monthly Welcome To Support webinars. These are a great way for new customers or even existing customers to really get to grips with what Blackbaud Support has to offer! I’ll take you through all of the resources [...]

Frequently it may be necessary to change the structure of your Blackbaud NetCommunity website as your design evolves to best suit your constituents’ needs – sometimes this means consolidating or replacing existing pages.  Occasionally, these orphaned pages may confuse users who navigate to them directly by means of a search engine, or through a hypertext [...]

On April 22, 2013, HMRC launches a new system for Gift Aid submission that allows you to send your Gift Aid claims directly from The Raiser’s Edge. This blog post gives you the information you need to know for this change so that you’ve plenty of time to change over before the paper forms are no longer accepted [...]

When you open a constituent record in Blackbaud CRM, you will see that record’s active constituencies (e.g. Major Donor, Volunteer, Event Registrant) listed below the contact information. Clicking on an active constituency lets you quickly jump to that area of the application for that record. As is often the case in Blackbaud CRM, you can [...]