Blackbaud Europe

How to Become a Package Master in The Patron Edge in 3 Easy Steps

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While there are certainly a plethora of guides on how to design specific packages there are not many that talk about the way packages actually work. The aim of this guide is to try and help you understand why packages behave the way they do, how they work and provide you with the knowledge needed [...]

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How to Add a New User in Hosting

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Note: This is only relevant for users whose data is hosted by Blackbaud and who have the User Administration option, because they are a member of the REAdmin security group in Hosting. Users who are members of the REAdmin security group in Hosting have the additional icon User Administration on the Blackbaud Application Hosting menu, [...]

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How to Add Youtube Videos to the Show Description in The Patron Edge Online

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Sometimes it’s easier to show visitors to your website a preview of a show rather than simply describing a show to them. Film trailers, for example, would not be as appealing if they were simply text based. In this post, I will show you how to embed a Youtube video clip in your show descriptions. [...]

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Using Hall Images in The Patron Edge Online – Part 1

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Why use Hall Images? Hall Images allow customers to quickly see what seating is available and what to expect from their chosen seat, and is a great way to enhance the online booking experience. Adding simpler navigation to image maps and allowing customers to see the view from the seat they choose gives them a [...]

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AddressAccelerator – Changes to UK Product Release Schedule for April 2012

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Royal Mail recently announced a significant number of product and regulatory changes.  Due to the late release of Royal Mail’s final requirements, there was a delay to the release of the AddressAccelerator update. To incorporate all of the changes being made, our third-party supplier will be releasing two separate updates.  The first update is a [...]

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