We are very excited to announce that we have entered the beta testing stage for our brand new Knowledgebase! What’s new and exciting about Knowledgebase? No more login! You no longer have to log in to blackbaud.com to search for answers. Knowledgebase now includes product documentation and YouTube videos in addition to articles. Knowledgebase is […]
We’re excited to inform customers about an important enhancement we’re making to blackbaud.com that will help us prepare the framework for single sign-on! Next week, all customers who access the Blackbaud.com website will need to update their accounts to sign in using the Omnibar which will allow single sign-on with Blackbaud products. This update will […]
After all the hours of work spent building the perfect event website are behind you, what happens now that the registration period is over? This blog is to provide you with a few helpful tips for preparing for the end of a Thon event in Sphere. Disabling Registration on the Event Website When it comes […]
Blackbaud Merchant Services (BBMS) allows multiple people from your organisation to log in and view information relating to their department. For example, you’re the administrator so you have full access; however, you want your finance folk to have a log in so they can generate reports only and not have access to any other feature, […]
So it’s time to start looking at next year’s event? Things to think about when duplicating a previous Kintera Thon event.
So you’ve decided to duplicate your previous event…. When setting up a new event in Blackbaud Sphere the best option is normally to duplicate the previous year’s event. It’s less work. All the settings remain intact that were in the previous year’s event and, if you have customization, that is the easiest way to keep the look without having to […]
What do you do when you receive a call or an email from a Blackbaud Sphere Participant and/or Sphere User (Administrative) requesting assistance with retrieving/resetting their Password? This guide will walk you through the available options to assist your Customer’s and/or Co-workers with resetting their Blackbaud Sphere account Password. First, we recommend gathering some additional […]