April is almost here, which means it’s time to update AddressAccelerator! If you are hosted by Blackbaud, no action is necessary – we will take care of this on your behalf. Otherwise, here’s a quick overview of the process: Download the update and save it to your preferred network location. Run the file on your server. [...]

Have you ever hopped into The Raiser’s Edge Data Health Center and thought, ‘Whoa… I need some help with this’?  Well, this is for you. AddressFinder seems overwhelming at first glance but it’s actually pretty simple.  Several of our seasoned vets got together and created a series of best practice videos to walk you through [...]

I wanted to post today to ensure everyone knows about the changes coming on January 28, with mailing and the automation rates that are currently given if you use PostalSaver in The Raiser’s Edge to run your bulk mail. Many of you already use Intelligent Mail Barcodes as you have been prompted by your local [...]

This is an important announcement for organizations that use the Canadian version of PostalSaver to presort bulk mail in The Raiser’s Edge. If you use Canadian AddressAccelerator, but do not use PostalSaver for mail in The Raiser’s Edge, you can disregard this message. The current December/January files you have installed have the go-live date for [...]

December is almost here, which means it’s time to update AddressAccelerator! If you are hosted by Blackbaud, no action is necessary – we will take care of this on your behalf. Otherwise, here’s a quick overview of the process: Download the update and save it to your preferred network location. Run the file on your [...]

Here at Blackbaud’s headquarters in Charleston, South Carolina, we’ve been closely monitoring Hurricane Sandy.  We have detailed contingency plans to ensure we’re able to provide support from off-site locations, including our offices in Virginia, Boston and Washington D.C., for down and critical issues during times of disasters. We include this information in our Customer Guide [...]