There are so many features to love about Blackbaud Merchant Services (BBMS)! Here are the top reasons: #7 Fraud Management – All Blackbaud Merchant Services customers benefit from standard fraud prevention.  For more information, review the Blackbaud Merchant Services Fraud Prevention Filters User Guide. #6 Easy to Read Disbursement Report – Run a disbursement report from the [...]

There are two options, within eTapestry, that can be used to track negative amounts: Disbursements and Reversals.  Both options are very different in functionality and one is strongly suggested to be used for donor refunds over the other. Disbursements are an actual entry type within the Journal. These entry types are generally used to show [...]

Knowing whether you need to use aggregates or Summary Fields in an eTapestry report can be a difficult issue to tackle, as they appear to have very similar functions. However, there is a major difference between the two that we will explain here to help you know which one you should use in future reports [...]

Hello everyone! Today I thought I’d talk about the eTapestryHelp YouTube channel.  Many of you have probably watched a few of our recorded training videos within the database.  You can get to those by clicking on the Help tab, and then clicking on Recorded Training on the gray bar below the tabs.  What you may [...]

Just as donors are an important part of your mission as a non-profit, volunteers are also a familiar and integral feature of the non-profit landscape and success of many organizations. In the U.S., approximately 65 million people per year volunteer for a cause worthy to their hearts. eTapestry’s newest module, the DIY (Do It Yourself) [...]

We are so excited about the new features and functionality in the next eTapestry product release that we just can’t keep it all secret. Check out this video for a sneak peek at one of the big changes coming.  eTapestry is getting even easier to use! You can keep up with us on Twitter by following @bbsupport; we [...]