Have you visited our Knowledgebase recently? When working through the steps of a solution have you found yourself more confused than when you began? Do you have a suggestion that would make the article easier to follow? If so leave us your feedback! Blackbaud’s Knowledgebase is the #1 visited online resource for our clients and [...]

I posted about this back in June for people whose fiscal years end on June 30, but the second most common fiscal year end is December 31.  To give you easy access to this information, I thought this would be a good time to put it out there again. The most frequent error received in [...]

You probably already have data items on your FundWare system to track health deductions and employer paid health benefits.  For the Affordable Care Act, tracking these in 2011 was optional, but on the 2011 W-2, we have given you 10 fields in the W-2 parameter to extract both deduction and benefit amounts into the W-2. [...]

It is the end of the 2nd week in November, and our FundWare Production Staff and QA are busily in the midst of programming and testing the 2011 Year End programs. I don’t know about you, but it seems to me like we just got through W-2 and 1099 processing for 2010! As always, you [...]

Whether you’re new to Blackbaud or have been with us a while, we encourage you to review our Customer Guide, which includes everything you need to know about Blackbaud and Support! We regularly update the guide and recently added new information to Online Support Resources (p. 6), Training Options (p. 11) and our phone menu [...]