Join Dorie Wallace, vice president of customer support, for Blackbaud’s first Twitter chat on May 15, 2013 from 3:00 to 3:30 Eastern Time! Use the hashtag #blkbchat to participate in the conversation. We’ll discuss your experiences as a Blackbaud customer and find out how we can serve you better. Add this event to your calendar. Want a [...]

Are you interested in how other organizations use their Blackbaud software? If so, how would you like to learn about their best practices? Do you prefer online discussions on the Forums? Do you like meeting in person with other Blackbaud users in a User Group setting? Would you be interested in seeing blog posts written [...]

Our Forums are a gathering place for everyone in the nonprofit community to exchange ideas. With so many conversations going on – we’ve had nearly 2,000 unique threads this year alone – it can be difficult to keep up with the ones that are the most relevant to you. Rather than combing through posts one-by-one, [...]

The latest version of The Financial Edge has been released and it includes several features you’ve been waiting for. Please take time to review our new features walkthrough. Walkthroughs highlight our new features and provide a new way for us to share information and improve the learning experience. As you navigate the walkthroughs, you learn [...]

When forum posts go unanswered, Blackbaud employees provide answers when possible. Sometimes, these posts involve questions or issues that would best be resolved by a Support Analyst. In order to serve you better, we’d like to know how we can best respond to these posts to help you reach a resolution. Take our poll to [...]

Each quarter we enter the respondents of our online survey in a drawing for a $25 Amazon.com gift certificate. The 3rd quarter winner for 2012 is Elizabeth Thresher of Erie Family Health Center in Chicago, Illinois. Congratulations Elizabeth! To be entered in our 4th quarter drawing, simply complete our online survey. It takes only a [...]