Well hello all you eTapestry users out there. I hope you’re as excited about the 7.4.0 release as we are because with the release we have some great new help offerings just for you. First, we created a new How-to Documentation website page on Blackbaud.com: https://www.blackbaud.com/howto/eTapestry.aspx. On the How-to Documentation page you can access – [...]

The Raiser’s Edge 7.92 has been released, and to help you unlock your potential with its new features, we’ve got lots of user assistance content to guide you on your way! Our new features walkthrough is a new type of learning experience that offers multiple avenues of consumption with screenshots, light informative text, links to [...]

Blackbaud NetCommunity 6.45 release documentation is out! Please review our new feature walkthrough pages. This is a new way for us to share release information and provide a different learning experience. We hope you like them and think they are very useful! For more information about version 6.45, be sure to check out the new features [...]

Have you visited our Knowledgebase recently? When working through the steps of a solution have you found yourself more confused than when you began? Do you have a suggestion that would make the article easier to follow? If so leave us your feedback! Blackbaud’s Knowledgebase is the #1 visited online resource for our clients and [...]

Do you have a Nook, Kindle, iPhone, or iPad and want to know how to properly view our Blackbaud user guide PDFs on your favorite eReader? The User Education team has put together a quick reference guide of some simple steps to bring up our  PDFs on your device! In our guide, you will find [...]