Have you visited our Knowledgebase recently? When working through the steps of a solution have you found yourself more confused than when you began? Do you have a suggestion that would make the article easier to follow? If so leave us your feedback! Blackbaud’s Knowledgebase is the #1 visited online resource for our clients and [...]

User Groups are a way to meet your fellow Blackbaud users and find out how they overcame the same challenges you’re facing. Here is next month’s User Group schedule: Arts and Cultural User Group: Portsmouth, New Hampshire: April 10 K-12 Schools (All Products): Houston, Texas: April 10 The Financial Edge User Group co-sponsored by O-matic [...]

Online student billing from Blackbaud gives your school the power to get paid in days rather than weeks. Blackbaud, together with Bill-O-Matic™ and Diamond Mind, offers your school completely automated electronic billing that is secure and fully integrated. You can create an invoice, email, get paid and import the transaction as a deposit. It’s that simple! If that’s not [...]

Whether you’re new to Blackbaud or have been with us a while, we encourage you to review our Customer Guide, which includes everything you need to know about Blackbaud and Support! We regularly update the guide and recently added new information to Online Support Resources (p. 6), Training Options (p. 11) and our phone menu [...]

Our website is chock full of resources you can access when you have a question. You can search Knowledgebase, flip through a user guide, pose a question on our forums, and more. With all of these options, you may be wondering, where should I start? Try checking our FAQs page first – it’s our one-stop [...]