Shortcuts are designed to save you time and let you focus on research. Join us on December 7 at 2:00 p.m. ET for Software Navigation Tips and Shortcuts, in which we’ll cover tons of tips and tricks in each area of the software and you willll learn how to work more efficiently in ResearchPoint. This [...]

Blackbaud is dedicated to making sure your training experience is everything you expect it to be and more. You’ve made an investment in your software and in maintaining it – now let us help you learn the fundamental skills you need to use it! We are introducing Distance Learning, online classroom training, for our ResearchPoint [...]

Whether you’re new to Blackbaud or have been with us a while, we encourage you to review our Customer Guide, which includes everything you need to know about Blackbaud and Support! We regularly update the guide and recently added new information to Online Support Resources (p. 6), Training Options (p. 11) and our phone menu [...]

Here at Blackbaud’s headquarters in Charleston, South Carolina, we’ve been closely monitoring Hurricane Irene. We have detailed contingency plans to ensure we’re able to provide support from off-site locations, including our support office in Indianapolis, for down and critical issues during times of disasters. We include this information in our Customer Guide (page 7) as [...]

Blackbaud, Inc. (Nasdaq: BLKB) today announced that NOZA Philanthropy Data (NOZA) is now available directly to Canadian subscribers via NOZAsearch.ca. NOZA is the world’s largest searchable database of charitable donations with more than 60 million American and Canadian gift records. NOZA is a service of Target Analytics™, a Blackbaud company. “Although NOZA’s Canadian data has [...]