Welcome to BlackbaudKnowHow.com!

If you use Blackbaud software, you’ve come to the right place.  There’s a great big community of users out there – from folks who are brand new users to people who’ve been using Blackbaud software for years – and we’ve created BlackbaudKnowHow.com as a place for us to share our expertise with all of you.

By subscribing to BlackbaudKnowHow.com, you’ll receive important news about our software and online resources, as well as tips, tricks, and best practices that will help you use your software more effectively.  Each of our products have their own software blogs so you can easily subscribe to the ones that apply to you.

We’re excited to offer you a single destination for in-depth discussion of our software.  If there’s something you’d like us to write about – let us know by leaving us a comment!




  • http://twitter.com/paulmorriss Paul Morriss

    Can you add a feed for each blog? I’m only interested in two products, not all of them.

  • Craig

    The RSS feed is for the whole set of products.
    A feed for each product would be better

    I am not using the feed but would if I could have just the RE & Netcommunity feed

  • Anonymous

    We’ve updated our subscriptions page! You can now subscribe to an RSS page for each product blog.

  • Tasha

    I’d like to sign up for this blog via email. It’s not listed as an option yet. :(

  • Cwilliams

    Does anyone know why the Donor category report does not match the Dash Board?

  • Afox

    Can anyone tell me an easy way to merge constituent (individual) records into Organization records or if there is a way to merge the two?

  • Laura Early

    How to companies input their direct debits? anyone using Rapidata

  • Fpena

    can any one tell me how to enter the beginning balance to my bank account in blackbaud?

  • NAveen K

    Is there any certification programs available for BBAUD CRM server?
    I am BizTalk server dev currently integrating BBAUD CRM.

    • Anonymous

      If you’re a Blackbaud CRM customer, we have three types of custom
      training to best suit your constituent relationship management needs:
      Onsite, Remote, and Train the Trainer. Go to the Training page, click Request More Information in the
      Custom Blackbaud CRM Training, and fill out the from to learn more:https://www.blackbaud.com/blackbaud-training/

  • Lmiller

    I am looking for examples of how other companies use attributes in the Fixed Asset module?

  • Jmeadows

    I would like to know how other organizations handle soft credit. When it is used and if there are circumstances when it is not used.

    • Anonymous

      Have you tried posting this question on the forums? That’s the best place to go for a question about best practices:
      http://forums.blackbaud.com/