Welcome to BlackbaudKnowHow.com!

Posted by Douglas Clinton to Help Resources on March 25th, 2011

If you use Blackbaud software, you’ve come to the right place. There’s a great big community of users out there – from folks who are brand new users to people who’ve been using Blackbaud software for years – and we’ve created BlackbaudKnowHow.com as a place for us to share our expertise with all of you.

By subscribing to BlackbaudKnowHow.com, you’ll receive important news about our software and online resources, as well as tips, tricks, and best practices that will help you use your software more effectively. Each of our products have their own software blogs so you can easily subscribe to the ones that apply to you.

We’re excited to offer you a single destination for in-depth discussion of our software. If there’s something you’d like us to write about – let us know by leaving us a comment!

http://twitter.com/paulmorriss Paul Morriss

Can you add a feed for each blog? I’m only interested in two products, not all of them.
- Douglas Clinton
  
  Hey Paul – we’re working on adding an RSS feed for each blog – in the meantime you can subscribe by email to the products you’re interested in: http://www.blackbaudknowhow.com/subscribe.html
Craig

The RSS feed is for the whole set of products.
A feed for each product would be better

I am not using the feed but would if I could have just the RE & Netcommunity feed
- Sarah Mcbride
  
  We agree and we’re in the process of getting product-specific feeds set up. In the meantime, you can subscribe by email to the RE and BBNC blogs: http://www.blackbaudknowhow.com/subscribe.html
Anonymous

We’ve updated our subscriptions page! You can now subscribe to an RSS page for each product blog.
Tasha

I’d like to sign up for this blog via email. It’s not listed as an option yet.
- Anonymous
  
  Which blog are you trying to subscribe too, Tasha? They’re all listed on our subscriptions page: http://www.blackbaudknowhow.com/subscribe.html
Cwilliams

Does anyone know why the Donor category report does not match the Dash Board?
- Anonymous
  
  You might want to post your question on our forums: http://forums.blackbaud.com/. Or you can create a case to get help from a support analyst: http://createacase.blackbaud.com
Afox

Can anyone tell me an easy way to merge constituent (individual) records into Organization records or if there is a way to merge the two?
- Anonymous
  
  That’s probably a better question for our forums: http://forums.blackbaud.com/ or Case Central: http://createacase.blackbaud.com.
Laura Early

How to companies input their direct debits? anyone using Rapidata
Fpena

can any one tell me how to enter the beginning balance to my bank account in blackbaud?
- Anonymous
  
  You may want to post this question on our forums: http://forums.blackbaud.com/. Or you can create a case to get help from a support analyst: http://createacase.blackbaud.com. If you don’t have a Blackbaud.com login, you can ask your site administrator to add you to our records: http://www.blackbaud.com/help.aspx#ad
NAveen K

Is there any certification programs available for BBAUD CRM server?
I am BizTalk server dev currently integrating BBAUD CRM.
- Anonymous
  
  If you’re a Blackbaud CRM customer, we have three types of custom
  training to best suit your constituent relationship management needs:
  Onsite, Remote, and Train the Trainer. Go to the Training page, click Request More Information in the
  Custom Blackbaud CRM Training, and fill out the from to learn more:https://www.blackbaud.com/blackbaud-training/
Lmiller

I am looking for examples of how other companies use attributes in the Fixed Asset module?
- Anonymous
  
  The best place to ask that question is on our forums:
  http://forums.blackbaud.com/
Jmeadows

I would like to know how other organizations handle soft credit. When it is used and if there are circumstances when it is not used.
- Anonymous
  
  Have you tried posting this question on the forums? That’s the best place to go for a question about best practices:
  http://forums.blackbaud.com/