The Raiser’s Edge mobile app is officially part of The Raiser’s Edge 7.92, and ready to be downloaded from your app marketplace! For a unique learning experience, check out our mobile app features walkthrough. It will tell you all about the app with screenshots, light informative text, and links to other helpful resources. We’ve also created [...]

Continuing a series of six posts on a project, began in 2008, by the Blackbaud User Education team. See previous post (part 5 of 6).   By:  Ellyn Hassell and Lindsey Rix Today, the client contact work item has become a solid part of our team’s daily workflow. As with anything new, it took some time to [...]

Continuing a series of six posts on a project, began in 2008, by the Blackbaud User Education team. See previous post (part 4 of 6).   By:  Ellyn Hassell and Lindsey Rix By 2010, the client contact work item had become quite a powerful tool for housing and tracking all our usability efforts…much better than our Access [...]

Continuing a series of six posts on a project, began in 2008, by the Blackbaud User Education team. See previous post (part 3 of 6).   By:  Ellyn Hassell and Lindsey Rix In our previous post, we discussed the testing plan for our work item. After we tested (and tested and tested), we reached a point where [...]

Continuing a series of six posts on a project, began in 2008, by the Blackbaud User Education team. See previous post (part 2 of 6).   By:  Ellyn Hassell and Lindsey Rix In our previous post, we discussed the ins and outs of creating a work item form in Team Foundation Server. We now had a working form and a [...]

Continuing a series of six posts on a project, began in 2008, by the Blackbaud User Education team. See previous post (part 1 of 6).   By:  Ellyn Hassell and Lindsey Rix Once we decided that TFS was the best tool to use for the job, the next step was to determine how we should get [...]