For the Spring 2012 release of Blackbaud CRM, we not only have the New Features Walkthrough, we also have several other help resources for you! CRM How-to Documentation – New Features Guide Before you upgrade and begin to use Blackbaud CRM 2.93, take a moment to review the information in the New Features Guide. The [...]

For the Spring 2012 release of Blackbaud CRM, we have an exciting new help resource to guide you step-by-step through the many great, new features and enhancements. Introducing the Blackbaud CRM 2.93 New Features Walkthrough As you navigate in the walkthrough, you can learn more about what’s new with informative text, screenshots, links to videos, [...]

Well hello all you eTapestry users out there. I hope you’re as excited about the 7.4.0 release as we are because with the release we have some great new help offerings just for you. First, we created a new How-to Documentation website page on Blackbaud.com: https://www.blackbaud.com/howto/eTapestry.aspx. On the How-to Documentation page you can access – [...]

Blackbaud NetCommunity 6.45 release documentation is out! Please review our new feature walkthrough pages. This is a new way for us to share release information and provide a different learning experience. We hope you like them and think they are very useful! For more information about version 6.45, be sure to check out the new features [...]

Do you have a Nook, Kindle, iPhone, or iPad and want to know how to properly view our Blackbaud user guide PDFs on your favorite eReader? The User Education team has put together a quick reference guide of some simple steps to bring up our  PDFs on your device! In our guide, you will find [...]

Each quarter we enter the respondents of our online survey in a drawing for a $25 Amazon.com gift certificate. The 1st quarter winner for 2012 is Amy Anderson of LifeSTEPS in Fair Oaks, California. Congratulations Amy! To be entered in our 2nd quarter drawing, simply complete our online survey. It takes only a few minutes. [...]