Chat Support for EE, SB, and BBSIS!
If you have a quick question about The Education Edge, Student Billing, or Blackbaud Student Information System, participate in our chat support trial. You can connect with an Education Solutions analyst online from 9:00 a.m. to 5:00 p.m. ET Monday through Friday.
To initiate a chat session, log into Blackbaud.com and then click the Education Solutions chat image on one of these pages: Case Central, Support, or Contact Us. (Note, you won’t see the chat image unless you’re logged in because it displays based on your product record.) Enter your name, organization name, site ID, and question, and one of our chat analysts will respond. We hope you like this new method of getting quick help!