Welcome Back to The Raiser’s Edge – Part 3
This week: Resource Centre
As well as the improvements to the products, we have also been busy making changes to the documentation on our website. We have implemented a new Resource Centre (Resource Center in North America) which can be accessed from the upper-right hand corner of The Raiser’s Edge.
The resource centre provides a new landing base for The Raiser’s Edge users and has links to the following:
- What’s New in 7.92: Providing walkthroughs, including brief videos on all new functionality in the latest version.
- BlackbaudKnowHow: The online support blogging resource provided to share our expertise with our customers. (You obviously already know about this one!)
- Blackbaud Start Learning: NEW in 7.92! Providing over 80 FREE online training videos covering fundamental skills you need for your Blackbaud solutions.
- User Voice: NEW in 7.92! A forum for Raiser’s Edge users to suggest ideas for the product discovery process, as well as vote and comment on each other’s ideas.
- Knowledgebase: Still the primary resource for our customers, providing resolutions to thousands of your questions.
- Forums: The gathering place for everyone in the non-profit community to exchange ideas, be it industry or product related.
- Product Discovery: Your opportunity to nominate yourselves to be involved in Product Development.
- The Blackbaud Index: Providing up-to-date data on fundraising trends.